One of our accounts that we proudly represent is www.visituniongap.com and in early November we held our first Venues Open House. The purpose of this event was to make Union Gap and Yakima Valley residents aware of the venues that are right here in Union Gap, WA.
The venues that participated were The Barn and the Activities Center located in the Ahtanum Youth Park, the Central Washington Ag Museum, the Vine Venue and Conference Center and The Best Western Plus Ahtanum Inn. Due to some scheduling conflicts and unavailability, we held the event on a weekday and were pleasantly pleased with the attendance. We will help host another event early in 2017, and it will be held on a weekend.
What did we learn? First of all, the Facebook advertising and posts that we did created a ton of awareness. There was a steady stream of comments and replies with people inviting friends and family to come join them right in the comment sections of Facebook. I know a lot of people still question the validity of social media and its marketing ability, but it really does work - especially for a targeted event such as this.
A second major learning was that of appreciation by our guests. Many thought this was a great idea, they had wanted to visit these facilities but either didn't know how to get in contact with the proper parties, or weren't willing to invest the time to book visits at multiple locations. The ability to get out and see five venues in a few hours was very valuable to them.
A third major learning is that you can never take for granted what you know about your own community. We help promote and plan events at several of these venues, and know them inside and out, however, there are still a lot of people who weren't aware of them. This is so important in your own marketing, sometimes you need to take a step back and look at the simple things you might be missing. There is the big, red and beautiful 'Barn' in Union Gap, but unless you're taking your kids to soccer games at the park, or are attending another event in the park, there's a decent chance that some people in the Yakima Valley had no idea it was there. Now, by having a simple open house, thousands of people realize it is there, and we expect to see an increase in bookings for a wide variety of events.
Thanks for stopping by our site. My question and thought for you is what product or service do you offer to people that you are taking for granted. If you take a minute to think about it, I'm sure you'll come up with at least a few. Our concept for the Venues Open House was simple, and in hindsight oh-so-obvious. We had wanted to increase bookings at the venues, in hopes that more out of people would come and stay, shop and eat in Union Gap. The open houses made it easy for people to come see them, providing them a simple service that they appreciated.
So, that's your challenge. Find a nice piece of 'low hanging fruit' in your organization and see what you can due to increase the sales of that item. I bet you'll be as pleasantly surprised as we were.